As a trusted local Borehamwood florist, Flowers Borehamwood is dedicated to delighting our customers with fresh, beautiful floral arrangements, delivered promptly to homes and businesses in our community. We put care into every bouquet and value your satisfaction above everything else. Read more about our returns, refunds and complaints process below, including our fresh flowers guarantee for Borehamwood.
We guarantee the freshness and quality of every delivery. Our flowers are carefully selected and arranged to last for a minimum freshness window of 5 days from the time of delivery, provided they are cared for according to our guidelines. If your flowers fall short of this promise, we want to make it right.
Your satisfaction matters most. If your order arrives damaged, incomplete, or not as expected, please inspect your delivery on arrival and let us know within 24 hours. We kindly ask that you retain the original packaging and, if possible, provide a photo of the issue. This helps us both resolve the issue quickly and improve our service standards.
If your bouquet or gift does not meet our freshness guarantee or has been damaged during delivery, you are eligible for a replacement or a full refund. Please get in touch with our team within 24 hours of delivery. Depending on your preference and the nature of the issue, we will either:
If you are dissatisfied with any aspect of your experience, we welcome your feedback and will do our best to resolve your concerns swiftly. Please notify us of any issues or complaints within 48 hours of receiving your order. Our customer care team will review your case and respond as soon as possible with a suitable resolution, whether that is a replacement, refund, or other solution based on your situation. Your feedback is valuable to us and helps us exceed the expectations of everyone we serve in Borehamwood and the surrounding area.
Flowers Borehamwood is proud to work with the people and businesses of Borehamwood, delivering only the freshest blooms. Our commitment to quality, reliability, and customer happiness has earned us the ongoing trust of the community. Choose us knowing your satisfaction is always guaranteed and any issues will be handled efficiently with care and honesty.
To begin a return, request a refund, or make a complaint regarding your order, please use the contact form on our website. Include your order details and a brief description of the issue. Our friendly team will guide you through the process and work to resolve everything to your satisfaction. Thank you for choosing Flowers Borehamwood—your local florist, always here for you.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
